Manager, ETS

Job Description Job Description Job Title: Manager, Helpdesk Department: Enterprise Technology Services (ETS) Location : Buffalo, New York Company URL: http://www.solidifi.com About the Role The Manager, Helpdesk is a hands-on lead role responsible for overseeing the day-to-day operations of the IT Helpdesk within Enterprise Technology Services (ETS). This role leads a team of System Support Analysts to deliver consistent, high-quality technical support for the enabling technologies used by our…