Automated Quality & Speech Analytics - Analyst
Water CorporationPerth CBD, Perth, AustraliaRefreshed Aug 23, 2026
About the role This role is central to strengthening how Customer Service understands, measures, monitors, and improves quality outcomes across customer interactions. As the Analyst - Automated Quality & Speech Analytics, you will play a key role in developing and embedding a modern quality framework that uses data, insights and technology to drive quality interactions and continuous improvements. This role uses modern analytics and quality technologies, including Verint Speech Analytics and Au…