Customer Care Manager — French Market - fixed-term contract

As a Customer Care Manager for the French market at Qonto, you will help raise the quality and consistency of our frontline Customer Care operations. This is not a traditional full-time training role. You will combine hands-on Level 2 support, quality analysis, coaching and operational problem-solving across our Payment Services scope, including card payments, payment terminals and Tap to Pay. Your goal will be simple: help our frontline partners resolve customer requests accurately and efficie…