EM - Bilingual Chat & Text Specialist

What you’ll do: In this position, the Call Center Crisis Specialist will provide remote (from home) crisis chat & text interventions for chatters to the suicide hotline. Additionally , for the received calls, they will make appropriate referrals for available services. *Must pass verbal and written Spanish Language Proficiency Test.* Essential Responsibilities: Answer all chats & texts ina timely and professional manner while meeting agency goals of efficiency and customer satisfaction. Effecti…