Senior Customer Journey Expert, Origination, Mortgages

At ING, we’re on a multi‑year journey to fundamentally transform how home loans are originated — making the process faster, simpler and more broker‑centric, while building scalable digital foundations for the future. This role sits at the heart of that transformation. As Senior Product Manager, Mortgage Digitisation (internally known as Senior Customer Journey Expert Mortgage Origination), you’ll play a pivotal strategic and delivery role, driving end‑to‑end digitisation of the origination jour…